Refund Policy

Refund Policy

At Corelio, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.

  • Be in the original packaging.

  • Include the receipt or proof of purchase.

Please note that we do not accept returns on:

  • Items marked as final sale.

  • Gift cards.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

  • If your refund is late or missing, please first check your bank account or contact your payment provider. If you’ve done this and still have not received your refund, contact us at [your email].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [your email] and send your item to:
392 Santos Ave, Suurbekom plots, 1779

Shipping Returns

To return your product, please mail it to:
392 Santos Ave, Suurbekom plots, 1779

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.